Starting point
List outward and return times, usual routes and waiting periods. Describing the vehicle and starting area helps discuss driver suitability, experience and relevant terms.
when introducing a new appliance
Provide the manufacturer’s instructions and explain suitable use; avoid trial operation without reading them.
agreeing communication
Choose a point of contact and a brief review time, using clear language and a respectful way to ask questions or change the plan.
Checklist
Selections are not sent or saved.
Before agreeing
Licence, experience, insurance and relevant requirements are confirmed per request; do not assume a vehicle or commercial transport is included.