Starting point
List outward and return times, usual routes and waiting periods. Describing the vehicle and starting area helps discuss driver suitability, experience and relevant terms.
when only part of the home is occupied
Identify occupied and closed rooms, agreeing care frequency rather than covering every space daily.
questions before agreeing
Turn expectations into specific questions about timing, duties, supplies and inclusions, and ask about unresolved details.
Checklist
Selections are not sent or saved.
Before agreeing
Licence, experience, insurance and relevant requirements are confirmed per request; do not assume a vehicle or commercial transport is included.