Starting point
A clear message combines emirate, area, support type, duration and three priorities. General information is enough initially; further details follow the team’s review.
when the household contact changes
Maintain one summary of duties and changes, handing it to the new contact to avoid conflicting instructions.
agreeing communication
Choose a point of contact and a brief review time, using clear language and a respectful way to ask questions or change the plan.
Checklist
Selections are not sent or saved.
Before agreeing
Opening WhatsApp does not confirm a booking; review and send the message, then await team confirmation.