Starting point
A clear message combines emirate, area, support type, duration and three priorities. General information is enough initially; further details follow the team’s review.
when the household contact changes
Maintain one summary of duties and changes, handing it to the new contact to avoid conflicting instructions.
follow-up and next steps
Summarise agreements and open questions, and identify when a response or review is needed before extending duration or changing duties.
Checklist
Selections are not sent or saved.
Before agreeing
Opening WhatsApp does not confirm a booking; review and send the message, then await team confirmation.