Starting point
A clear message combines emirate, area, support type, duration and three priorities. General information is enough initially; further details follow the team’s review.
when the household contact changes
Maintain one summary of duties and changes, handing it to the new contact to avoid conflicting instructions.
introducing and handing over duties
Explain duties with examples, show supply storage and agree how to ask questions; do not rely on a written list alone.
Checklist
Selections are not sent or saved.
Before agreeing
Opening WhatsApp does not confirm a booking; review and send the message, then await team confirmation.