Starting point
State the household’s communication language and how duties will be explained and reviewed. Short questions and practical examples help check understanding without associating a skill with a nationality.
when arranging support for the first time
Use a simple brief and clear task examples, allowing time for introductions and explaining the routine.
questions before agreeing
Turn expectations into specific questions about timing, duties, supplies and inclusions, and ask about unresolved details.
Checklist
Selections are not sent or saved.
Before agreeing
Language and experience are assessed for the individual and are not assumed from nationality.