Starting point
State the household’s communication language and how duties will be explained and reviewed. Short questions and practical examples help check understanding without associating a skill with a nationality.
when arranging support for the first time
Use a simple brief and clear task examples, allowing time for introductions and explaining the routine.
a practical task sheet
Note each duty, its location, timing and one completion criterion, then review the sheet with the person carrying it out.
Checklist
Selections are not sent or saved.
Before agreeing
Language and experience are assessed for the individual and are not assumed from nationality.