Starting point
Identify rooms and times requiring privacy, and how to request entry or change the timetable. Clear instructions support the work without sharing information unnecessary for the duties.
with a special-care wardrobe
Start with care labels and provide a separate basket for items requiring a specialist cleaner.
introducing and handing over duties
Explain duties with examples, show supply storage and agree how to ask questions; do not rely on a written list alone.
Checklist
Selections are not sent or saved.
Before agreeing
Do not include documents, passwords or access codes in a general enquiry summary.