Starting point
Identify rooms and times requiring privacy, and how to request entry or change the timetable. Clear instructions support the work without sharing information unnecessary for the duties.
when preparing a guest bedroom
Check storage and linen requirements, keeping guests’ personal belongings outside the tidying list.
agreeing communication
Choose a point of contact and a brief review time, using clear language and a respectful way to ask questions or change the plan.
Checklist
Selections are not sent or saved.
Before agreeing
Do not include documents, passwords or access codes in a general enquiry summary.