Starting point
Review the household’s actual needs during the previous period, then discuss the next duration, duties and terms. An extension is a chance to clarify changes instead of repeating an arrangement that no longer fits.
when arranging support for the first time
Use a simple brief and clear task examples, allowing time for introductions and explaining the routine.
setting responsibility boundaries
Distinguish agreed duties from work needing permission, qualifications or a different provider before starting.
Checklist
Selections are not sent or saved.
Before agreeing
Renewal is not assumed to be automatic; its pricing, duration and terms need separate confirmation.