Starting point
Review the household’s actual needs during the previous period, then discuss the next duration, duties and terms. An extension is a chance to clarify changes instead of repeating an arrangement that no longer fits.
when introducing a new appliance
Provide the manufacturer’s instructions and explain suitable use; avoid trial operation without reading them.
introducing and handing over duties
Explain duties with examples, show supply storage and agree how to ask questions; do not rely on a written list alone.
Checklist
Selections are not sent or saved.
Before agreeing
Renewal is not assumed to be automatic; its pricing, duration and terms need separate confirmation.