Starting point
Review the household’s actual needs during the previous period, then discuss the next duration, duties and terms. An extension is a chance to clarify changes instead of repeating an arrangement that no longer fits.
when the household contact changes
Maintain one summary of duties and changes, handing it to the new contact to avoid conflicting instructions.
follow-up and next steps
Summarise agreements and open questions, and identify when a response or review is needed before extending duration or changing duties.
Checklist
Selections are not sent or saved.
Before agreeing
Renewal is not assumed to be automatic; its pricing, duration and terms need separate confirmation.