Starting point
Showing where supplies belong reduces repeated questions and makes returning items easier. Use clear cupboard and area names, and identify private spaces outside the duties.
when introducing a new appliance
Provide the manufacturer’s instructions and explain suitable use; avoid trial operation without reading them.
agreeing communication
Choose a point of contact and a brief review time, using clear language and a respectful way to ask questions or change the plan.
Checklist
Selections are not sent or saved.
Before agreeing
Do not include access codes or personal information in the supply map or enquiry summary.