Starting point
A clear message combines emirate, area, support type, duration and three priorities. General information is enough initially; further details follow the team’s review.
when rescheduling an upcoming visit
Check acceptance of the new time and its effect on priorities; sending a message does not confirm a booking change.
a practical task sheet
Note each duty, its location, timing and one completion criterion, then review the sheet with the person carrying it out.
Checklist
Selections are not sent or saved.
Before agreeing
Opening WhatsApp does not confirm a booking; review and send the message, then await team confirmation.