Starting point
A clear message combines emirate, area, support type, duration and three priorities. General information is enough initially; further details follow the team’s review.
when rescheduling an upcoming visit
Check acceptance of the new time and its effect on priorities; sending a message does not confirm a booking change.
allocating time
Estimate time after defining workload and priorities, leaving room for clarification instead of overlapping duties.
Checklist
Selections are not sent or saved.
Before agreeing
Opening WhatsApp does not confirm a booking; review and send the message, then await team confirmation.