Starting point
State the household’s communication language and how duties will be explained and reviewed. Short questions and practical examples help check understanding without associating a skill with a nationality.
when the household contact changes
Maintain one summary of duties and changes, handing it to the new contact to avoid conflicting instructions.
introducing and handing over duties
Explain duties with examples, show supply storage and agree how to ask questions; do not rely on a written list alone.
Checklist
Selections are not sent or saved.
Before agreeing
Language and experience are assessed for the individual and are not assumed from nationality.