Starting point
State the household’s communication language and how duties will be explained and reviewed. Short questions and practical examples help check understanding without associating a skill with a nationality.
when rescheduling an upcoming visit
Check acceptance of the new time and its effect on priorities; sending a message does not confirm a booking change.
a weekly review
Review completed and deferred duties and their reasons, then agree changes to priorities or time instead of repeating an unsuitable list.
Checklist
Selections are not sent or saved.
Before agreeing
Language and experience are assessed for the individual and are not assumed from nationality.